Wally, Wasn't sure from your email...is it just to one library, or are you getting this when sending to a variety of libs via Ariel? If only one, it may actually be a problem on their end where it's not indicating correctly that it has been received. If this is happening when sending to various libs, then obviously that's not the issue.
Michelle -- ******************************* Michelle Parry, MLS, MA Head of Interlibrary Loan 7060 State Rt. 104 Penfield Library, SUNY Oswego Voice:315-312-3562 FAX:315-312-3194 OCLC Symbol: YOM ODYSSEY: 129.3.22.38 ARIEL:129.3.24.50 On Mon, Feb 14, 2011 at 3:51 PM, Waldo Babcock <babco...@flcc.edu> wrote: > Folks, we have had a problem for the last few days where Ariel (v.3.4, > Windows 2000) will successfully send a document to a receiving library, > but not realize it, and so resend, again and again, until we delete the file > from the Send Queue. > > The key line in the log reads:* Send aborted**…****** 999 No response > from receiving machine*** > > (Receiving seems to be OK.) > > I’ve worked with our local IT people and Infotrieve tech support, and we > have not been able to isolate the cause. Even did a complete reinstall of > Ariel 3.4, but the problem persists. > > Has anyone else out there experienced this and found a solution? I checked > the archives, and the most relevant idea there, that Send and Receive have > to be turned on in Preferences, is definitely covered. > > Thanks, Wally > > _____________________________ > Waldo C. Babcock, Librarian > Charles J. Meder Library > Finger Lakes Community College > 3325 Marvin Sands Drive > Canandaigua, NY 14424-8395 > Voice: (585) 785-1378 > Fax: (585) 394-8826 > Email: *****babco...@flcc.edu* <babco...@flcc.edu> > > > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu > Unsubscribe at > http://www.arie-l.org#subscribers<http://www.arie-l.org/#subscribers> > Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ > Scanner recommendations at > http://shareill.org/index.php?title=Ariel_Scanners > >
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