maybe I was not clear enough.
The problem is that I don't want my email engine to be stopped.
I'd like to get incoming emails. Therefore I would also like not to disable sendmail.
What I would like is not sending outgoing emails.
That was working fine for months. The email engine was running and only the Outgoing emails was disabled.
I was getting incoming emails and nothing was sent out.

The other day I noticed that the email engine was down.
I started it while the Outgoing was still disabled. I could check this through the User tool.
However people got emails from my platform.
So my question is how can this be ?
Is anybody aware of such problem with the email engine ?
Has anybody experience such a curiosity ?
Is there soemthing else to check in some config file ?


Thansk for your feedback anyway.
Serouche



McKenzie, James J C-E LCMC HQISEC/L3 wrote:

**

Lars:
Yes, an arsystem stop followed by an arsystem start should stop the email engine if it is truly disabled. You don't need to stop workflow, if the email engine is truly disabled.

If you have access to a terminal or SSH session you can check if the engine is indeed down on a UNIX system. Just run ps -ef, pipe it (|) to a grep session looking for email and if you get no return then it is down. If you do get a answer back, that means that the process is running and needs to be stopped. If you are not a system admin, then get one to help you. If you are, you know what to do to stop it.

I find that sometimes the admin tool will tell you one thing and your system another... James McKenzie
________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]

Sent: Thursday, August 10, 2006 7:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: email engine sending emails while disabled ?!?!


**
arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ... L ars

        -----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of McKenzie, James J C-E LCMC HQISEC/L3

        Sent: Thursday, August 10, 2006 3:56 PM
        To: arslist@ARSLIST.ORG
        Subject: Re: email engine sending emails while disabled ?!?!
**

        Serouche:

You have to disable the workflow for the e-mail engine or it will definitely send out mail.

You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process.

        James McKenzie

        -----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour

        Sent: Thursday, August 10, 2006 12:38 AM
        To: arslist@ARSLIST.ORG
        Subject: email engine sending emails while disabled ?!?!

        yes listers indeed that's exacty what happen !
        And I don't believe in ghosts !

Yesterday I started the email engine with /opt/AREmail/emaild.sh start& I got dozen of calls minutes later because this email engine was sending out emails.

But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled.

So could anyone give a help/idea/information/suggestion on how this could had happend ?

        My env:

        ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u
        DB: Sybase 12.5.3/EBF 12600 ESD#3

        s.

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