However, if you do a workaround with the Group keyword you can pass an error message to the users who should not have access to Form A.
Regards,
Roney Samuel Varghese
On 9/22/06, Worley Mark A Contr AFWA/XOO <[EMAIL PROTECTED]> wrote:
Another option would be to only set permissions for the active link(s) in
question to the new group. See the Permissions tab for the active link?
//SIGNED//
MARK A. WORLEY, Contractor, AFWA/XOO
Remedy ARS Support, SAIC
Commercial: (402) 294-8226
DSN: 271-8226
mailto:[EMAIL PROTECTED]
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of L. J. Head
Sent: Friday, September 22, 2006 11:45
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Run If Qualification - Check Users Permissions
Do it in two steps....first active link does a setfield action to an integer
field with action
$PROCESS$ @@:Application-Confirm-Group <Group ID>
This will set the int field with either 0 or 1...1 being "current user is a
member of that group"
Then the second AL checks on that 0 or 1 and acts appropriately
L. J. Head
Software Engineer
Remedy Approved Consultant
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andre Hughes
Sent: Friday, September 22, 2006 10:23 AM
To: arslist@ARSLIST.ORG
Subject: Active Link Run If Qualification - Check Users Permissions
Hello All,
I am trying to find out the correct Active Link Run IF Qualification. I have
created a new Permissions Group via the Group form (Group A). I have added
several users to this group. The users also belong to the standard
App-Support permissions group for Helpdesk. I need to run new Active Links
only for this group; I am however unable to get the right Run-If
Qualification for the Active Link to check if the User belongs to the new
permission group. What is the correct verbiage to check for a membership to
a group? I am using AR server 6.3 with Helpdesk 6.
I am trying to restrict a certain group from performing a search on tickets
that have been created outside of their CTI. For example Group A is only
allowed a CTI of ABC and I don't want Group A to search on CTI DEF, GHI
etc...
Please help....
Thanks
____________________________________________________________________________
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
____________________________________________________________________________
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
__20060125_______________________This posting was submitted with HTML in it___
