BMC has no plans to support Firefox on their support site. Switch to IE. (Go figure. And I'll never switch! And I have a Mac at home, so I guess I'll be calling in all my issues)
-- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 11/06/2006 01:30 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: New SupportWeb browser support ** Brian: BMC has NO plans to support Safari. Switch to Firefox. James McKenzie L-3 GSI -----Original Message----- From: Action Request System discussion list(ARSList) [ mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Monday, November 06, 2006 12:16 PM To: arslist@ARSLIST.ORG Subject: Re: New SupportWeb browser support Tony, Hopefully your wait to have Firefox supported will be shorter then my wait to have Safari supported by the Mid Tier. I submitted a request for this 2 years ago and I am still waiting :( -----Original Message----- From: Action Request System discussion list(ARSList) [ mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: Monday, November 06, 2006 10:59 AM To: arslist@ARSLIST.ORG Subject: OT: New SupportWeb browser support All - Please please please... I encourage each and every one of you who use Firefox to submit a ticket to Remedy Support requesting that they add support for Firefox to the new support site. Knowing how much is paid for support; you'd think they could dedicate an hour or two for cross-browser compatibility checks/development. grr. I mean, who uses Netscape nowadays? (no flames please!) :-) This was the response to my request submitted this morning: Hi Tony, We inform you that Mozilla Firefox browser 1.7 and higher is not supported by the web self-service. They are updating the documentation on the web to reflect this. This leaves the following as supported browsers: Internet Explorer version 6 or higher Netscape version 7.2 or higher Sorry about that. Please notify us if this helps you. Regards, BMC Customer Care -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
