I have only worked with ITSM 8 a few times...but I believe that there is workflow on the 'default home page' that limits the application lists to the server that is listed in the configuration as the home page server...so, if that's your LB server, then it wouldn't be an issue there....and you would be able to have all 5 'other' servers listed in the config and the average user wouldn't be any the wiser to them being there.
On Wed, Jul 29, 2015 at 7:45 AM, Dave Barber <daddy.bar...@gmail.com> wrote: > ** > We're using the ITSM Suite in full (incident, change, problem. eventually > the CMDB will be active too) and the default home page is the "IT Home". > If that works in a similar manner to the regular "AR Home" page, then > having duplicated application options would cause too much confusion. > > I'll see if we have an admin mid tier, that would work rather well! > > Ta! > > On 29 July 2015 at 14:26, LJ LongWing <lj.longw...@gmail.com> wrote: > >> ** >> Dave, >> Depending on your configuration and what apps you have, if you enable >> more than one application server in your Mid-Tier, especially if they are >> servers that are part of a server group, you may find that your home page >> application links are duplicated for each server you add...which is >> typically not ideal. What I have done in the past is to have the >> Mid-Tier's that are part of the LB all have the App LB name in them, and >> then have a separate 'admin MT' that in your case would have all 5 >> individual servers, but not the LB MT in it...thus allowing you to take >> actions on specific app servers as needed. >> >> On Wed, Jul 29, 2015 at 4:08 AM, Dave Barber <daddy.bar...@gmail.com> >> wrote: >> >>> ** >>> All, >>> >>> My experience with mid-tier configuration is limited, so bear with me >>> .... >>> >>> Our system is as follows (ITSM 8.1) : >>> Load balancer -> 5x Mid-tier servers -> Load balancer -> 5x AR Servers >>> >>> For normal user connections, this seems to be working perfectly. >>> >>> We're looking into a method of application and performance monitoring >>> via the mid-tier. Now, we can establish a connection directly to each >>> mid-tier without an issue. That'll allow us to keep an eye on the mid-tier >>> operation. >>> >>> Currently the mid-tiers are only configured to connect to the AR Servers >>> via the load balancer. We can add the individual AR Servers to the >>> mid-tier config pages (so mid-tier1 can have AR Server 1, mid-tier2 can >>> have AR Server 2, etc.), so that would allow us to establish a connection >>> from a specific mid-tier to a specific AR Server via the relevant >>> connection string. >>> >>> However - I wouldn't want to implement something that would break the >>> normal user connection through load balancers. >>> >>> Is this likely to be an issue - users will establish a connection via >>> the mid-tier load balancer URL, will the subsequent user connections from >>> the mid-tier use the "primary" (ie. first defined) server in the mid-tiers >>> AR Server Settings page? >>> >>> Regards >>> >>> Dave Barber >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
