Upgrade your Oracle Client version,. With 9.2.0.4 we have seen memory leak issue, Apply the latest client (9.2.0.7) and test the issue.
Also check ulimit -a once you are facing this issue and once after restarting this issue. Kind Regards, Mahesh ----- Original Message ---- From: Shibu Samuel <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, December 26, 2006 6:16:43 PM Subject: Re: RE : Remedy ARS 6.3 server process crash randomly The Remedy Latest patch is Patch 19 for 6.3. -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Frex Popo Sent: Tue 26/12/2006 11:38 AM To: arslist@ARSLIST.ORG Cc: Subject: RE : Remedy ARS 6.3 server process crash randomly ** Is 14 the latest patch ... If I were you I would check the latest patch ( I guess it cld be 15) and see what has been fixed in it :) Frank <[EMAIL PROTECTED]> a écrit : Recently we have upgraded our Remedy ARS from 6.0.1 to 6.3 patch 14. Our ARS server process will randomly crashed for unknown reason. Our Oracle database is 9.2.0.5C. HP Unix server. HP-UX B.11.11 U 9000/800 (tb) There are 5 applications running on this server including Remedy ARS We then upgraded our memory from 2GB to 10GB to address this issue as we thought there might be performance issue on the server due to lack of memory. But it did not fix this problem. Also I can see the free memory ran out very quickly. I have been checking on ARSLIST and found out that there could be Oracle issue when Oracle that is at lower version than 9.2.0.4. But our Oracle database is 9.2.0.5C. Anyone got any ideas, please advice. This has became a very serious issues for us. Thank you _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _____ Yahoo! Mail réinvente le mail ! Découvrez le nouveau Yahoo! Mail <http://fr.rd.yahoo.com/evt=40577/*http://fr.promotions.yahoo.com/mail/nouveaumail.html> et son interface révolutionnaire. __20060125_______________________This posting was submitted with HTML in it___ __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"