>From your response to others, as well as to me here down below, I think you and us are on different wavelengths.
I understood it as you need to change the url from the custom url lets say http://domain1.com <http://domain1.com/> to http://domain2.com <http://domain2.com/> for which redirection script suggested would work fine. Others understood you differently but it seems that is not the solution you are looking for either. So why don't you take some time and explain what you want by giving hardcoded example (example values of url) of what really needs to be done. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abhi$hek Sent: Tuesday, June 21, 2016 11:11 PM To: arslist@ARSLIST.ORG Subject: Re: How to customize the CSAT survey url with the custom one including the Request ID? ** Thanks for the response. But the requirement is to have custom URL in the mail instead of the OOB with the request ID. Early response will be highly appreciated. Cheers, Abhi On 22 Jun 2016 3:39 a.m., "Joe D'Souza" <jdso...@shyle.net> wrote: Write a small redirection script to replace the window location to anything you want and use it as the error handler for page not found so it redirects it to the right page. Similar to when you do a redirection from http to https. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abhishek Anand Sent: Tuesday, June 21, 2016 12:52 PM To: arslist@ARSLIST.ORG Subject: How to customize the CSAT survey url with the custom one including the Request ID? Hi Experts, How to customize the Remedy CSAT survey url with the custom one including the Request ID in 8.1.02 version? We are having a requirement in which we need to replace the OOB CSAT url with the custom one including the request id as post/pre fix. Please could you suggest on how to achieve it. Early response will be highly appreciated. Cheers, Abhi. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
