Well, we didn't move from Serviceware to RKM but we did go from Knowlix to RKM.
The BMC/KMXperts team can develop scripts for you to move data. Somewhat pricey. We ended up copying and pasting (and reviewing and editing at the same time) about 5000 documents. -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Jason Miller <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 02/07/2007 05:34 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Migration from Serviceware to RKM ** Has anybody done a migration from Serviceware to Remedy Knowledge Management? I have been tasked with transitioning the data that has been entered and maintained in SW to RKM. I have never used Serviceware so I do not know any of the tools or of its architecture. Are there any tools for exporting the data or is it possible to export directly from the database (not sure what DBMS it is using) and import into RKM? Thanks, Jason __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
