SWAG (Assuming Windowz)
Check the Registry for old values pointing to your old-java Check the environment variables which may include pointers to the old-java I "Assume" that you can successfully get into the Servlet Admin? I "Assume" that you can successfully get into the "Mid-Tier" Admin? If Yes & Yes, then Java, Servlet Exec are OK, concentrate on Mid-Tier... Triple check the Files AND Permissions, etc... Good luck... Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Friday, March 09, 2007 7:25 AM To: arslist@ARSLIST.ORG Subject: Re: HELP HELP MId Tier problem after patch. ** Update to my question. Using the installer is out of the question because it is on a different server. On 3/9/07, Katherine Hoffner <[EMAIL PROTECTED]> wrote: Hi... I am running Remedy 6.3 with Patch 21 and Java 1.4.2 ..._13. Everything else is working fine except the mid tier. The page waits for the servlet to start the remedy page and nothing happens. Eventually we just get a white page. So no one can submit tickets online. We are using the 5.0 New Atlanda Servlet All of this had to be run in production because I do not have a dev server -- Katherine -- Katherine __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
