Katherine, referencing previous emails posted today, have you checked out Sun's bug report at http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670?
See previous ARSlist posts with subjects of "JDK version compatibility for the Mid-Tier" I have been seeing some people who had issues with the Mid Tier due to a bug in Sun's product. I'm not sure if your system fits the bill, but there is the documentation. It looks like the bug might not be with your version, but it's still something good to check on. It's an easy fix if that is it. HTH ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Friday, March 09, 2007 9:25 AM To: arslist@ARSLIST.ORG Subject: Re: HELP HELP MId Tier problem after patch. ** Update to my question. Using the installer is out of the question because it is on a different server. On 3/9/07, Katherine Hoffner <[EMAIL PROTECTED]> wrote: Hi... I am running Remedy 6.3 with Patch 21 and Java 1.4.2 ..._13. Everything else is working fine except the mid tier. The page waits for the servlet to start the remedy page and nothing happens. Eventually we just get a white page. So no one can submit tickets online. We are using the 5.0 New Atlanda Servlet All of this had to be run in production because I do not have a dev server -- Katherine -- Katherine __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
