Ron,
Yes, that seems to work okay - didn't really think about it!
The problem is actually not an issue for us since I'm the only one using
any 7.x user tool, but something I wouldn't mind seeing fixed before/if
we ask our users to upgrade their clients. I'll follow up on what
support says about it -
David D.
Univ. of Georgia
Date: Fri, 16 Mar 2007 08:27:43 -0700
Reply-To: arslist@ARSLIST.ORG
Sender: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG>
From: Ron Legters <[EMAIL PROTECTED]>
Subject: Re: Diary Field wierdness
In-Reply-To: A<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"
What about Ctl-E followed by Ctl-U (set defaults)? Think that would
work?
Thanks,
Ron
Tools Admin
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Durling
Sent: Thursday, March 15, 2007 11:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness
I see the same issue with WUT 7.0.01 patch 001 against our 6.0.1 patch
1351 server (Solaris 9, Oracle 9iR2). I entered a ticket with Remedy
support just now, and referenced Ian's case.
The only thing I'll add is that choosing "Edit - Clear All" (Ctl + E)
does clear the old diary entry. That might be undesirable, though,
since that erases default field values -
--
David Durling 706-542-0223
Enterprise IT Services [EMAIL PROTECTED]
University of Georgia
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