Patrick,
Reinstalling the WUT was one of the first things I tried. I have a few more
things to try today including Susan's suggestion of creating a new user, and
uninstalling the WUT and then reinstalling. As a true sign of desperation -
I'll reimage the machine. I'm just kidding about that last one!
I can run the reports (my issue is with all reports) on a different machine as
a workaround. My goal is to to determine an effective resolution for future
victims. I appreciate all the help I've gotten on this topic. It's helped
move me closer to my goal.
Bill
----- Original Message -----
From: patrick zandi
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Wednesday, March 21, 2007 6:11 AM
Subject: Re: Crystal Report Error
**
Bill,
Did you try the reinstall on top of what is there ?
This would be my first approach.
On 3/20/07, Bill H <[EMAIL PROTECTED]> wrote:
**
The issue I'm having (7.01 client - Crystal XI developed report) , started
long after our upgrade. No one else here is having the problem. I've
installed other software on this machine, before the problem appeared. That's
why I think it's a dll/registry issue, at least for me.
I don't really expect Remedy support to take this on. Even if I had tons
of faith in them, I think the issue would be difficult to replicate. I was
just wondering if the crystal developer was present on the machines with this
problem. I am, basically, just looking for a pattern.
Bill
----- Original Message -----
From: Susan Palmer
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 1:46 PM
Subject: Re: Crystal Report Error
**
With this many people having the issue, what does Remedy support say?
You are clicking on a button using the odbc driver that is supplied within the
user tool.
Was it always like this or did it change recently?
Susan
On 3/20/07, Bill H <[EMAIL PROTECTED] > wrote:
Mikhail,
I'm also getting this error and it just started. Quick question do you
have
the Crystal Reports Developers tool installed on that machine? I also
believe it's a dll/registry issue, but I haven't isolated it yet.
Bill
----- Original Message -----
From: "Mikhail" < [EMAIL PROTECTED]>
Newsgroups: public.remedy.arsystem.general
To: <arslist@ARSLIST.ORG>
Sent: Tuesday, March 20, 2007 12:19 PM
Subject: Re: Crystal Report Error
Hello Guys,
Just a little update on the situation.
When I login to User tool and try to print crystal reports using the
DTP Style button, It gives me a logon error (arerr 1904). When I ask
someone else to login to my usertool, they can print successfully!
Interesting thing is we both have "Administrator" accounts...
So now we're thinking this could be some permission issue, but we
can't quite point our fingers at it.
Anyone?
On Mar 20, 12:01 pm, Ben Cantatore < [EMAIL PROTECTED] > wrote:
> Kinda silly, but try fully qualifying the name of the server in the
ODBC
> driver.
>
>
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