If your username is using Centralized Preferences, have you tried deleting your record in the AR System User Preference form? Stephen
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bill H. Sent: Wednesday, March 21, 2007 10:13 AM To: arslist@ARSLIST.ORG Subject: Re: Crystal Report Error ** Patrick, Reinstalling the WUT was one of the first things I tried. I have a few more things to try today including Susan's suggestion of creating a new user, and uninstalling the WUT and then reinstalling. As a true sign of desperation - I'll reimage the machine. I'm just kidding about that last one! I can run the reports (my issue is with all reports) on a different machine as a workaround. My goal is to to determine an effective resolution for future victims. I appreciate all the help I've gotten on this topic. It's helped move me closer to my goal. Bill ----- Original Message ----- From: patrick zandi <mailto:[EMAIL PROTECTED]> Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Wednesday, March 21, 2007 6:11 AM Subject: Re: Crystal Report Error ** Bill, Did you try the reinstall on top of what is there ? This would be my first approach. On 3/20/07, Bill H <[EMAIL PROTECTED]> wrote: ** The issue I'm having (7.01 client - Crystal XI developed report) , started long after our upgrade. No one else here is having the problem. I've installed other software on this machine, before the problem appeared. That's why I think it's a dll/registry issue, at least for me. I don't really expect Remedy support to take this on. Even if I had tons of faith in them, I think the issue would be difficult to replicate. I was just wondering if the crystal developer was present on the machines with this problem. I am, basically, just looking for a pattern. Bill ----- Original Message ----- From: Susan Palmer <mailto:[EMAIL PROTECTED]> Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Tuesday, March 20, 2007 1:46 PM Subject: Re: Crystal Report Error ** With this many people having the issue, what does Remedy support say? You are clicking on a button using the odbc driver that is supplied within the user tool. Was it always like this or did it change recently? Susan On 3/20/07, Bill H <[EMAIL PROTECTED] > wrote: Mikhail, I'm also getting this error and it just started. Quick question do you have the Crystal Reports Developers tool installed on that machine? I also believe it's a dll/registry issue, but I haven't isolated it yet. Bill ----- Original Message ----- From: "Mikhail" < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > Newsgroups: public.remedy.arsystem.general To: <arslist@ARSLIST.ORG> Sent: Tuesday, March 20, 2007 12:19 PM Subject: Re: Crystal Report Error Hello Guys, Just a little update on the situation. When I login to User tool and try to print crystal reports using the DTP Style button, It gives me a logon error (arerr 1904). When I ask someone else to login to my usertool, they can print successfully! Interesting thing is we both have "Administrator" accounts... So now we're thinking this could be some permission issue, but we can't quite point our fingers at it. Anyone? On Mar 20, 12:01 pm, Ben Cantatore < [EMAIL PROTECTED] > wrote: > Kinda silly, but try fully qualifying the name of the server in the ODBC > driver. > > ________________________________________________________________________ ___-____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgARSlist:"Where the > Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
