To add to what Chris said, there might be another possibility... Maybe the form you think is the home page might not be the home page as a result of customization? Maybe at some point there was another form created and used as a home page?? You might want to check your Server Information -> Configuration and the setting 'Default Home Form' under that.. Make sure the form you are trying to change is indeed the home page. If some other form shows up as the home page then you would need to modify that form..
Home this helps... Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Chris Williams Sent: Wednesday, February 14, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy forms ** Does the form have multiple views, and if so, did you change the value in all of them? If you want to be really drastic, delete the field, save the form, then e-create the field with the same ID. Flush the mid-tier cache again afterwards. HTH Chris. ---------------------------------------------------------------------------- -- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Monday, May 14, 2007 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy forms ** I tried all of your steps and really thought I was getting somewhere. But to no avail I was not able to change the phone number that I added to the page. I am not sure what to do now besides calling the help desk. Any more thoughts?? On 5/11/07, Joe DeSouza <[EMAIL PROTECTED]> wrote: ** Katherine, At the risk of asking the most obvious, did you flush the Mid-Tier cache? Joe ----- Original Message ---- From: Katherine Hoffner < [EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Friday, May 11, 2007 1:12:30 PM Subject: Remedy forms ** Hi, I am currently using AR 6.3. We have users log in using Mid Tier. All of our contact information is on that first "welcoming" page. We reciently changed our phone number and I cannot get the number to change at all. I can go into the administrator and find the page and change it there but it wont transmit to the actual page users see. I am at a loss. thanks ---------------------------------------------------------------------------- -- Boardwalk for $500? In 2007? Ha! Play Monopoly Here and Now (it's updated for today's economy) at Yahoo! Games. __20060125_______________________This posting was submitted with HTML in it___ -- Katherine __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
