Andrew, have you tried <database server>.<domain>.com
 
Coby

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
Behalf Of Andrew Hicox
Sent: Thursday, July 05, 2007 11:00 AM
To: arslist@ARSLIST.ORG
Subject: ARS7 install against oracle 10g RAC


** 

Everyone: 

 
I'm having a heckuva time installing ARS7 against an Oracle 10G Rapic 
Application Cluster (RAC).
Solaris 10 is the operating system, and I'm using the 10G client library.
 I'm doing a non-root install with the ARS7 installer.
 
I can connect to the oracle instance on the RAC with sqlplus from the remedy 
machine just fine, however the remedy installer REFUSES to connect to the 
oracle instance. We have $ORACLE_SID and $ORACLE_HOME set correctly and the 
tnsnames.ora file is correct as well. I've even tried specifying the SID in the 
system user name like '[EMAIL PROTECTED]' when the installer asks.
 
I'm going out of my mind, here.
Has anyone here ever tried this before? Any suggestions if so?
 
thanks,
 
-Andrew

 
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