If the database is remote make sure your two task variable is set. I'd also recommend you check other enviromental variable settings pertaining to Oracle as well.
Ben Cantatore Remedy Administrator Avon (914) 935-2946 Coby West <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 07/05/2007 02:08 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: ARS7 install against oracle 10g RAC ** Andrew, have you tried <database server>.<domain>.com Coby -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Andrew Hicox Sent: Thursday, July 05, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: ARS7 install against oracle 10g RAC ** Everyone: I'm having a heckuva time installing ARS7 against an Oracle 10G Rapic Application Cluster (RAC). Solaris 10 is the operating system, and I'm using the 10G client library. I'm doing a non-root install with the ARS7 installer. I can connect to the oracle instance on the RAC with sqlplus from the remedy machine just fine, however the remedy installer REFUSES to connect to the oracle instance. We have $ORACLE_SID and $ORACLE_HOME set correctly and the tnsnames.ora file is correct as well. I've even tried specifying the SID in the system user name like '[EMAIL PROTECTED]' when the installer asks. I'm going out of my mind, here. Has anyone here ever tried this before? Any suggestions if so? thanks, -Andrew __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"