Good Morning Listers,
We have an existing system operating with the Submitter Mode set to
Changeable. This system has around 750 forms with a mix of Remedy and
home grown applications. We need to change submitter mode to Locked so
we can host another custom application which must run in Submitter Mode
Locked.
I have 3 questions!
1. Is there any way, other than ones that require "brute force", to
determine if the original system has workflow that modifies the
submitter field? I have set the development box to Submitter Mode
locked and tried some very limited record modification, but I don't have
any testing resources available.
Here's what I've tried so far on our dev system (Remedy 6.3; MS SQL
Server):
* Analyzed Advanced search results on the object_search_details
form. The selection criteria was ('Item Details' LIKE "%Submitter%")
AND NOT('Item Details' LIKE "%1 = 0%"). I haven't seen a problem in
resulting (100 or so) records.
* I've also checked the Submitter field #2 for other names it may
have.
2. Are there any "gotchas" I should know about that might cause us
problems if/when I change the production system?
3. Is it safe to assume that our Remedy/BMC applications will NOT have
workflow that writes to the Submitter form?
I would appreciate any words of wisdom you might have for me.
Many thanks,
Leigh Gruber
The information contained in this message may be privileged and/or
confidential. If you are not the intended recipient, or responsible for
delivering this message to the intended recipient, any review, forwarding,
dissemination, distribution or copying of this communication or any
attachment(s) is strictly prohibited. If you have received this message in
error, please so notify the sender immediately, and delete it and all
attachments from your computer and network.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
