I did have this problem, and it was the same version and the 1412 patch, I
also when down the path of logging client side active links, and could find
nothing.  Plus is was not consistent, not all users had the error on exit.
One of two solutions resolved the issue.
1. A simple uninstall and reinstall of the same version User tool sometimes
fixed the issue.
2. In other cases it was necessary to install the 7x user tool, we
eventually did this across the board.

The only thing we could determine was there was some other applications
registry entry that conflicted with the entry of the version 6 1412 patch
Remedy User tool, but could never pin it down completely.

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