We are running
ARS 7.0.1 patch 003 Email Engine 7.0.1 patch 003 ITSM 7.0 patch 001 SQL 2005 Win2K3 Neel Gautam Accenture - Chicago Delivery Centre Office: 312-693-7279 Mobile: 630-440-6335 MSN: [EMAIL PROTECTED] AIM: neelgautam Core Values: Stewardship * Best People * Client Value Creation * One Global Network * Respect for the Individual * Integrity ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Thursday, July 12, 2007 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Urgent: "-" in email address causes a problem in sending email 0 sends emails to the whole system as that's the ID of the Public group. What version/patch of the ARS are you on by the way.. It might be worth checking here at this site if we have email addresses that might have the hyphen character. I'll let you know what we find out in case we have any such email addresses.. Rgds Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Neel Guatam Sent: Thursday, July 12, 2007 12:15 PM To: arslist@ARSLIST.ORG Subject: Urgent: "-" in email address causes a problem in sending email Importance: High ** Okay here's a weird e-mail related and it is very urgent so any help would be highly appreciated. A user has an email called [EMAIL PROTECTED] I have a group called "Security". Now when an email was sent to Security-Japps guy, it didn't send email to him, what remedy did was it read "-" and stopped right there and then sent an email out to all users who were members of "Security" support-group. Is this how remedy behaves when it encounters a "-" in email address? What are other special characters that I should be careful about? How do I handle that if user really has a "-" in his/her email address? Any ideas? Thanks in advance guys, you guys are awesome and have been a great help. :-) __20060125_______________________This posting was submitted with HTML in it___ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
