Rick and Norm, I heard from two very reliable sources that these classes, "reserved" for partners and/or internal BMC employees, were routinely being cancelled by BMC for unknown reasons. It was "assumed" by these sources that it was due to lack of adequate teaching resources and schedule conflicts. I was also told by these two sources that BMC would not be opening these classes up to customers/independents because BMC doesn't want "us" involved in future implementations any longer. They want to control who does it and how it's done (BMC and BMC partners using their "certified" implementation specialists). Look at the other part of this....you can't "play" with the 7.0 apps any longer because it takes a set of full blown licenses and not many of us independents can afford that. On the other hand, partners are given the licenses as part of their partner agreement. So you can't muck around and learn the apps and you can't get implementation training.....I don't know about you, but I know what 1+1 appears to equal...... **disclaimer** This is what I was told by two different partner reps....not what I personally know to be fact. Tim
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Tuesday, July 31, 2007 11:16 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy 7.0 Admin training ** That's true. I do hope they either open that up to customers soon, or offer a reasonable alternative for them. Many want to attend training to be able to effectively administer the apps, and I don't see a class that does that for them. Initially, it was restricted to ensure that the implementation consultants would have first dibs on the space. I don't know what the demand/demographics currently are for that class, or whether they justify continuing the restriction. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [ <mailto:arslist@ARSLIST.ORG> mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, July 31, 2007 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy 7.0 Admin training I heard the same thing. Is it true? Rhetorical question: If true, why in the world would they do that?! On 7/31/07, John Atherly <[EMAIL PROTECTED]> wrote: ** Thanks all I heard some where that Installation and Configuration of ITSM 7 is only for partners John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 __20060125_______________________This posting was submitted with HTML in it___ -- Rick Cook Cook Enterprises 253-278-4112 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
