I've had no problem with special characters on Windows platforms with Active Directory as the LDAP server, either via the User Tool or the Mid Tier. My first guess would be that it may be Remedy's plugin to Novell being the problem.
Shawn Pierson -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Prasan Katti Sent: Thursday, August 09, 2007 2:51 PM To: arslist@ARSLIST.ORG Subject: Authentication problem in Remedy LDAP for passwords with special characters. ** Hello Listers, We have recently started using the AREA LDAP plugin to authenticate our remedy users with the LDAP server. We are cross referencing blank passwords and are having problems authenticating users whose password contain special characters (#,@,& etc). We are able to authenticate these users against the LDAP server using a different client (like LDAP Browser), so the problem could be with the Remedy plugin. The LDAP server is basically the Novell eDirectory used within the organization. If anybody here has faced similar problems before or if I am missing something obvious (server settings?), please let me know.' The server environment is ARS 6.3 patch 21, Tomcat 2.0.51 running on Oracle 9i database. Thanks in advance, Prasan. __20060125_______________________This posting was submitted with HTML in it___ Private and confidential as detailed <a href="http://www.sug.com/disclaimers/default.htm#Mail">here</a>. If you cannot access hyperlink, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"