Re: Authentication problem in Remedy LDAP for passwords with special characters.

[Grooms, Frederick W]

Are you URL encoding the special characters inside the password
variable?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Prasan Katti
Sent: Thursday, August 09, 2007 3:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Authentication problem in Remedy LDAP for passwords with
special characters.


** 
Additionally, we have a custom login.jsp page and are basically using
the Java api to authenticate users as shown below:
 

        ARServerUser ctx=new
ARServerUser(username,password,locale,server,port);
         try
         {
            ctx.login();
            auth= true;
          }
          catch(Exception e)
          {
            auth = false; 
            errMsg="Please check the username/password";
          }
          finally
          {
            ctx.clear();
          }
        if(auth)
                {
                 String
url="/arsys/servlet/ViewFormServlet?form=APPFORM&server="+server+"&usern
ame="+username+"&pwd="+password+"&mode=create"; 
                 response.sendRedirect(url);
         }

Also, just found out that the passwords work fine with the default
login.jsp in the mid-tier. So could this problem have to do something
with the above code using Java api or the server JVM??
 
Thanks,
Prasan.

 
On 8/9/07, Prasan Katti <[EMAIL PROTECTED]> wrote: 

        The ARS server is running on Solaris 9 but the LDAP server is on
Suse Linux. 
        
        
        
        On 8/9/07, Grooms, Frederick W <[EMAIL PROTECTED] >
wrote: 

                ** 
                What OS is the ARS Server running on?

________________________________

                From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG ] On Behalf Of Prasan Katti
                Sent: Thursday, August 09, 2007 2:51 PM
                To: arslist@ARSLIST.ORG 
                Subject: Authentication problem in Remedy LDAP for
passwords with special characters.
                
                 
                
                
                Hello Listers,
                 
                We have recently started using the AREA LDAP plugin to
authenticate our remedy users with the LDAP server.
                We are cross referencing blank passwords and are having
problems authenticating users whose password contain special characters
(#,@,& etc).
                We are able to authenticate these users against the LDAP
server using a different client (like LDAP Browser), so the problem
could be with the Remedy plugin.
                The LDAP server is basically the Novell eDirectory used
within the organization.
                If anybody here has faced similar problems before or if
I am missing something obvious (server settings?), please let me know.'
                 
                The server environment is ARS 6.3 patch 21, Tomcat
2.0.51 running on Oracle 9i database.
                 
                Thanks in advance,
                Prasan.
                 
                 
                
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