We are on Windows 2000/2003 servers / SQL Server 2000/2005 / IIS5/6/Tomcat 5.5 but are also authenticating to eDir on Linux, and have been since 2003 with 5.1.2 production systems and every ARS version since then in test/development. We even got SSL working (no fun at all with certificates - easy with sTunnel). I have not seen problems with special characters (certainly not # or *) and our password reset interface to eDir requires at least one special character to be used. The only special character to AVOID is the semi-colon, since the ODBC driver that mid-tier and the User Tool use for crystal reporting will consider it to be the end of the password and you will be unable to authenticate over ODBC. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Prasan Katti Sent: Thursday, August 09, 2007 3:02 PM To: arslist@ARSLIST.ORG Subject: Re: Authentication problem in Remedy LDAP for passwords with special characters. ** The ARS server is running on Solaris 9 but the LDAP server is on Suse Linux. On 8/9/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote: ** What OS is the ARS Server running on? _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Prasan Katti Sent: Thursday, August 09, 2007 2:51 PM To: arslist@ARSLIST.ORG Subject: Authentication problem in Remedy LDAP for passwords with special characters. Hello Listers, We have recently started using the AREA LDAP plugin to authenticate our remedy users with the LDAP server. We are cross referencing blank passwords and are having problems authenticating users whose password contain special characters (#,@,& etc). We are able to authenticate these users against the LDAP server using a different client (like LDAP Browser), so the problem could be with the Remedy plugin. The LDAP server is basically the Novell eDirectory used within the organization. If anybody here has faced similar problems before or if I am missing something obvious (server settings?), please let me know.' The server environment is ARS 6.3 patch 21, Tomcat 2.0.51 running on Oracle 9i database. Thanks in advance, Prasan. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"