I use a BMC approved third party support partner and couldn't be happier. They are located in Florida and all of them are very experienced and all speak English.
Great group of guys to work with!! ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, September 18, 2007 10:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Support I have already put my two cents in on this one concerning the quality of support that we have received and have been watching this thread with interest. The one thing I haven't seen mentioned is any of the U.S. Federal customers concerns. I know that my federal customer is EXTREMELY concerned with our support being provided by non-us support personnel, too the point where they have been talking about looking for a U.S. only solution. All concerns on this issue raised to our BMC Federal Sales staff have been met with silence. I for one would be interested to know if there are other federal customers out there that share my customers concerns. Dave ________________________________ Catch up on fall's hot new shows <http://us.rd.yahoo.com/tv/mail/tagline/falltv/evt=47093/*http:/tv.yahoo .com/collections/3658%20%0a> on Yahoo! TV. Watch previews, get listings, and more! __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ STATEMENT OF CONFIDENTIALITY: The information contained in this message or any attachments to this message are intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material as well as being protected from disclosure. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is strictly prohibited. If you received this in error, please contact us immediately and delete the material from any computer. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"