Hi Dave,
While we aren't a federal customer, I hadn't even thought about the
security issues involved. You are bringing an important issue to the discussion.
Best Regards,
Tom Altamore
----- Original Message -----
From: "[EMAIL PROTECTED]"
Date: Tuesday, September 18, 2007 9:11 pm
Subject: Re: BMC Support
To: arslist@ARSLIST.ORG
> I have already put my two cents in on this one concerning the
> quality of support that we have received and have been watching
> this thread with interest. The one thing I haven't seen
> mentioned is any of the U.S. Federal customers concerns. I know
> that my federal customer is EXTREMELY concerned with our support
> being provided by non-us support personnel, too the point where
> they have been talking about looking for a U.S. only solution.
> All concerns on this issue raised to our BMC Federal Sales staff
> have been met with silence. I for one would be interested to
> know if there are other federal customers out there that share
> my customers concerns.
>
> Dave
>
>
>
>
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