Ding, ding ding! Howard gets the prize . . .
You know Remedy has a TON of information about all customers, including
license portfolios, key contacts, purchase histories, and selected
consulting engagement histories. You also know this information is
available to just about every inside sales rep and and every outside sales
rep. So what are the chances . . . when one of these sales reps leaves
Remedy and joins a partner, they bring along a "mini-database" of Remedy
customers?
Can't speak to Remedy's internal policies about keeping customer information
confidential, but clearly there's a long history of customer data walking
out of various Remedy offices and ending up in partner hands. Sometimes
this information ends up in competitor's hands. The longer you've been
involved with Remedy at the same place, the more likely you are to receive
unsolicited sales inquiries.
<sarcasm>
But . . . at least you were solicited by an expert in ITIL and SixSigma.
Probably a CMDB powerhouse, and no doubt evaluated at SEI CMM Level 5, too.
Gosh. Thank the heavens you weren't solicited by some no-name goober-face
consultant who just happens to know more about Remedy than anyone else who
has ever touched your systems. Whew!
</sarcasm>
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Thursday, September 27, 2007 12:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: Vikram from Vyom Labs(Remedy)
**
Seth,
That is a good question. Mine were going to my office account, not the one
that I use for the ar list.
I wonder if he got them from someone at BMC.
Howard
On 9/27/07, Seth Wrye <[EMAIL PROTECTED]> wrote:
I got the same thing.
Next he is going to tell me that he had a rich uncle that died and he wants
to split millions with me. All I have to do is make a small wire transfer
of cash and provide my bank account number and he will release the funds
into my bank account. LOL
On a more serious note..... I wonder where he got the list of names and
email addresses?
Seth
________________________________
From: Action Request System discussion list(ARSList) on behalf of ROBERT
PAGE
Sent: Thu 9/27/2007 9:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: Vikram from Vyom Labs(Remedy)
**
And I thought I was the special one!!, oh well.
Can't find them in the partner list on the BMC website either.
A good way of attracting the wrong sort of attention.
----- Original Message ----
From: "Shellman, David" < <mailto:[EMAIL PROTECTED]>
[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, 27 September, 2007 1:27:29 PM
Subject: OT: Vikram from Vyom Labs(Remedy)
**
Vikram,
I understand you need to make a living but cold calls gleaned from ARS List
postings get under my skin. Since 3 of us at TycoElectronics got the same
email from you, I request that you please remove my email address (
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
), Curt Schryver ( <mailto:[EMAIL PROTECTED]>
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ), and
Lisa Kemes ([EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ) from your contacts list.
Dave
________________________________
From: vikram [mailto:[EMAIL PROTECTED]
Sent: Thursday, September 27, 2007 2:09 AM
To: Shellman, David
Subject: Vikram from Vyom Labs(Remedy)
Hi David,
I tried calling you but was unable to connect. Could you give me a suitable
time and your direct number to call?
We would be glad to partner with you for your Remedy consulting/resourcing
requirements and act as your partner.
I would like to introduce my company as Vyom Labs Pvt. Ltd at Pune,India.We
are a company specializing in Remedy consulting and development with a team
of 250+ engineers. Currently our Remedy team is 50 people strong. We could
also send you some profiles if you want.
We have very strong expertise in the following:
* Apply ITIL and Six Sigma best practices to current or planned Remedy
deployments.
* Deploy and configure Remedy applications, including Remedy IT
Service Management (Service Level Agreements, Help Desk, Asset Management,
and Change Management), and Remedy Customer Service and Support.
* Integrate Remedy solutions with leading IT infrastructure management
solutions, including BMC, OpenView, Tivoli , and CA.
* Customize and enhance Remedy applications with the Remedy ARS
Platform tools.
* Upgrade legacy implementations and enhancements of Remedy software
to more current application versions.
* We specialize in out of the box applications on 6.X and 7.X versions
of Remedy.
Some details about our company:
* Our directors have worked for BMC in initial phase of its operations
when it was just a 20 man company. They have internal access to the
management and also to BMC Labs (R&D) facilities.
* All our Remedy consultants are ITIL certified.
* We were the first company to get ITIL accreditation.
* We have 3 development facilities in Pune housing 250+ engineers.
* We are equally well versed with Linux/Unix and Windows platforms.
* We have our own product known as Vyom Testage.
* We have a team working inside BMC's facility in Pune.
* We have a Remedy platform testing team which works inside-out on
Remedy platform.
* We are BMC Software solution partners
We would be greatly interested in partnering with you in your Remedy and
application consultancy/resourcing requirements.
Regards,
Vikram Aich
Sr.Business Development Manager
Vyom Labs Pvt.Ltd
www.vyomlabs.com <http://www.vyomlabs.com/>
www.iwarelogic.com <http://www.iwarelogic.com> <http://www.iwarelogic.com/>
Cell: + 91 9326515012
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--
Howard Richter
Remedy ServiceDesk Manager
CedarCrestone Managed Services Center
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