Neither will Help paths to OTB applications be correctly configured. You will manually need to configure these manually by altering the paths in the SHARE:Application Properties form by editing the path to help.
To make EIE work after moving databases, read the note on how to configure EIE on a server group or a shared database. Pardon my ignorance, but what is AIE? Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of strauss Sent: Monday, November 12, 2007 2:43 PM To: arslist@ARSLIST.ORG Subject: Re: Copy ARS Server with ITSM 7 thru database copy? Another thing that will not copy correctly with a database is EIE or AIE - you will have to reinstall it after the move, but that does work. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.30/1126 - Release Date: 11/12/2007 12:56 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"