Eli, I dismissed your idea out of hand. I apologize. 

I'm going to use a combination of your idea and Fred's.

The staging form will, on merge, check to see if a user exists in CTM:People
and will pull the person ID into a field. The next two filters will fill in
selected fields on the staging form from CTM:People and then check the
support staff value and set the staging form to match prior to pushing to
CTM:People. 

Thanks all! 

J.T. Shyman
Column Technologies

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling
Sent: Monday, December 10, 2007 1:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Push fields only if not $NULL$

J.T.
 
Why would you only push to fields that are NULL?  What if your source has
updated since the record was created in the staging form...wouldn't you want
the updated value?
 
Would it be easier to define certain fields that you did NOT want to update
if there was a pre-existing value.  You'd still need to have a filter (or
action) for each field...but this would trim the number down from 82.
 
If you wanted to do something for all 82 fields you might be able to get
creative with a SQL set fields statement.  I couldn't come up with it off
the top of my head but you might be able to identify the empty columns that
way...
 
Just a few ideas....

Cheers!
Eli

________________________________

From: Action Request System discussion list(ARSList) on behalf of J.T.
Shyman
Sent: Mon 12/10/2007 10:01 AM
To: arslist@ARSLIST.ORG
Subject: Push fields only if not $NULL$



ARS 7.0.1

We have a staging form with People information. We are performing a check to
see if a user matching the staged data already exists. If so, we want to
push only the fields on the staging form that are not $NULL$.

My thought is to do this with a filter guide and a separate filter for each
field...but there are 82 of them. That's a lot of workflow.

Is there another way to do this?

J.T. Shyman
Remedy Consultant
Column Technologies
[EMAIL PROTECTED]
AIM: JToddShyman
Y!IM: MCIQuincy


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