Go into the ODBC connections under the control panel,
If AR system ODBC not listed, Create it.
Select Server name,
Do not need userid
no not need password
Check the two middle boxes
 -- That is about it..

On Dec 10, 2007 3:17 PM, Cupp, Michael E CTR USAF AFRL/RYOD <
[EMAIL PROTECTED]> wrote:

> I have asked this question before, and the answer was to create a report
> using Crystal 10 or higher.  Until recently, I have not had CR XI at my
> disposal.  I have received a trial copy and want to get this to work, so
> that I can purchase the full version.
>
> I have ARS version 7.0, I have a Crystal Report (Developed in CR XI, and
> NOT Migrated from < CR10), and I wish to incorporate this into the
> Remedy User Client.
>
> I place it into the Ar System\HOME Directory, and I see the report when
> I go to Tools/Reporting.
>
> When I right click and say preview, I get a popup for my report
> parameters.  When I select parameters and say OK, I get this error:
> An error occurred while generating the Crystal report: 0x80047e48 -
> Logon failed. (ARERR 1904)
>
>
> This has to be due to an ODBC Configuration issue.  The connection on
> the ARS Server is the same as the client on which I have the CR
> Developer installed.  What is the proper steps to accomplish this?
>
>
> Thanks!
> Michael
>
>
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-- 
Patrick Zandi

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