I have asked this question before, and the answer was to create a report using Crystal 10 or higher. Until recently, I have not had CR XI at my disposal. I have received a trial copy and want to get this to work, so that I can purchase the full version.
I have ARS version 7.0, I have a Crystal Report (Developed in CR XI, and NOT Migrated from < CR10), and I wish to incorporate this into the Remedy User Client. I place it into the Ar System\HOME Directory, and I see the report when I go to Tools/Reporting. When I right click and say preview, I get a popup for my report parameters. When I select parameters and say OK, I get this error: An error occurred while generating the Crystal report: 0x80047e48 - Logon failed. (ARERR 1904) This has to be due to an ODBC Configuration issue. The connection on the ARS Server is the same as the client on which I have the CR Developer installed. What is the proper steps to accomplish this? Thanks! Michael _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
