Thanks Prashant, Will it ask for login? Do you have SSO implemented?
If yes, could you please share me the documents if any? Regards, Thivagar Sankaran ITIL Foundation - Certified ARS Remedy 6.3 _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Prashant Patil Sent: Monday, March 17, 2008 12:12 PM To: arslist@ARSLIST.ORG Subject: Re: Explicitly Invalidate Remedy Session ** Hi Thivagar, You can do that with the url format: http://<server>/arsys/servlet/LoginServlet?server=<server>&username=<usernam e>&pwd=<pwd>&goto=/arsys/forms/<server>/<form_name> Regards, Prashant On Mon, Mar 17, 2008 at 9:21 AM, Thivagar Sankaran <[EMAIL PROTECTED]> wrote: ** Hi Prashant, Could you please share the methods used to achieve remedy login inside the corporate portal? Thanks & Regards, Thivagar Sankaran ITIL Foundation - Certified ARS Remedy 6.3 _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Prashant Patil Sent: Monday, March 17, 2008 11:35 AM To: arslist@ARSLIST.ORG Subject: Explicitly Invalidate Remedy Session ** Hi All, We have a corporate portal where the users perform login and have access to the remedy system to register trouble tickets etc. The portal is based on frames and remedy opens in the content frame. Now the situation is whenever the user performs portal logout we need to make sure to kill the user's remedy session. To achieve this we are calling the url: http://<server>/arsys/shared/logout.jsp This url works perfectly if the portal logout is being performed from the main portal window where remedy is in the content frame.Please note that at the time of portal logout the user might be on a new browser window of the portal. The url does not work if we call it from any new browser window of the portal. Is there a way where we can kill the user's remedy session from any of the open portal windows? Thanks Prashant __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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