Hi Carey, Using LogoutServlet I did the following test. Our portal has this scenario as explained below for performing remedy logout process.
Browser 1 (Main portal window) - Click on remedy link which will perform transparent login and show remedy form to user. Browser 2 (child portal window) - User clicks on portal logout link. Portal logout process steps are : a) Perform logout for remedy user (by calling logout servlet) b) logout user from portal. Result : Remedy session will still remain active for that user. How can i be sure that user logout has been performed for that user. Thanks Prashant On Mon, Mar 17, 2008 at 2:30 PM, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > Prashant, > > This is the wrong URL. http://<server>/arsys/shared/logout.jsp > That jsp is just the "ok, we are done with the logout process... now > what do we show the user?" output file. > > You need to make a call to the LogoutServlet. You can pass it a goto > value of the logout.jsp, or any other file you want to. > > See BasicGuide-630.2006.05.09.pdf pages 452 and 453 for details. > http://<server>/arsys/servlet/LoginServlet > > Keep in mind that this may not totally free the users session, but it > will at least have a shot at not requiring a one hour timeout. > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
