The problem as I understand it is that each browser window has its own session ID, and your login from your browser is tied to that session ID, so when you call the logout from browser window 2, it's a different session ID, and as such, has nothing to do. I believe what you need to do is figure out a way, prolly Java Script, to communicate between your multiple browser windows (should be possible) and have each of them perform the logout, because you aren't exactly sure which one did the login, I think that would solve your problem.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Prashant Patil Sent: Monday, April 14, 2008 2:08 AM To: arslist@ARSLIST.ORG Subject: Re: Explicitly Invalidate Remedy Session ** Dear All, Let me explain the problem again: We have a corporate portal. The user logs into the corporate portal. He clicks on a link for Remedy and we pass the username and password in the url and the user accesses remedy to register trouble tickets etc. Hence the login is transparent to users. The portal is based on frames and remedy opens in the content frame. When the user performs a portal logout in this window where Remedy is open in a frame, we call the logout http://<server>/arsys/shared/logoutservlet. This kills the Remedy session and works perfectly. This url works perfectly if the portal logout is being performed from the main portal window where remedy is in the content frame. However if during his interaction on the portal if the user clicks on a link which opens another portal window and he logs out from this second portal window, we again call the logout servlet. But it does not kill the remedy session in the main portal window. Is there a way where we can kill the user's remedy session from any of the open portal windows? Most clients want the corporate portal to be an access point for all application and users. Putting Remedy on the portal is a major security concern for any corporate if we are unable to kill the session I appreciate all the help as there integrations on hold due to this problem. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
