This might not be an ideal solution, but almost all cell providers have an email address for the cell. i.e. <number>@vtext.com is for verizon wireless customers. As a quick and ugly fix you might just create a simple notification to send to their mobile's email interface.
I wouldn't recommend this for a long term solution or for major usuage. But it could work if you have one or two individuals that want it, or as a quick fix in place for a better solution. HTH, Brian Goralczyk On Tue, Apr 1, 2008 at 8:11 AM, Howard Richter <[EMAIL PROTECTED]> wrote: > ** Kalyani, > > Since the sms is just a short e-mail message, you could (if on unix) > create a short shell script that would call mailx. This could be called by a > filter. > > hbr > > On Tue, Apr 1, 2008 at 5:32 AM, Murtuza B <[EMAIL PROTECTED]> > wrote: > > > ** Hi Kalyani, > > > > You would probably need an SMS gateway (usually from your telecom > > provider) to send SMSs. > > This gateway will have an interface in the form of a web service / API > > call / Database record. > > Depending on the gateway, you could right workflow in Remedy to either > > make an API call, run a script, execute SQL etc. The parameters passed would > > be the message with ticket details and a mobile number. > > > > HTH, > > Murtuza. > > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > > [EMAIL PROTECTED] *On Behalf Of *Kalyani, Balachandra > > *Sent:* Tuesday, April 01, 2008 12:11 PM > > *To:* arslist@ARSLIST.ORG > > *Subject:* Need help on sending SMS > > > > ** > > > > > > > > Hi All > > > > > > > > We need help on sending SMS. My client wants to receive a SMS whenever > > the priority 1 ticket is raised. > > > > Is there any functionality available in ITSM 7? Or can we use the pager > > functionality to configure SMS? > > > > It would be helpful for us if anybody share this functionality. > > > > > > > > Thanks & Regards > > > > Kalyani > > > > > > > > > > > > This e-mail and any attachment is for authorised use by the intended > > recipient(s) only. It may contain proprietary material, confidential > > information and/or be subject to legal privilege. It should not be copied, > > disclosed to, retained or used by, any other party. If you are not an > > intended recipient then please promptly delete this e-mail and any > > attachment and all copies and inform the sender. Thank you. __Platinum > > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > > Visit our website at http://www.ubs.com > > > > This message contains confidential information and is intended only > > for the individual named. If you are not the named addressee you > > should not disseminate, distribute or copy this e-mail. Please > > notify the sender immediately by e-mail if you have received this > > e-mail by mistake and delete this e-mail from your system. > > > > E-mails are not encrypted and cannot be guaranteed to be secure or > > error-free as information could be intercepted, corrupted, lost, > > destroyed, arrive late or incomplete, or contain viruses. The sender > > therefore does not accept liability for any errors or omissions in the > > contents of this message which arise as a result of e-mail transmission. > > If verification is required please request a hard-copy version. This > > message is provided for informational purposes and should not be > > construed as a solicitation or offer to buy or sell any securities > > or related financial instruments. > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > Resume = http://www.richter-home.net/resume/ > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
