**ZING!** <mailto:[EMAIL PROTECTED]>
________________________________
From: Action Request System discussion list(ARSList) on behalf of Eric
Cleereman (IT)
Sent: Tue 15-Apr-08 14:24
To: arslist@ARSLIST.ORG
Subject: Re: aradmin crashes
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<rant>
=20
Remedy Maniac <facetious>if that is your name</facetious>,
=20
In your first email from this thread, you said "I installed aradmin
Version 7.1.00... ...since then any other aradmin tool (6.3 and 6.01)
crashes when I try to open a form." That would seem to point to the
problem starting as a result of your install.
=20
Now you say "The problem has been solved and has gone as it came. I
don't know why and I actually do not care about the technical reasons."
To your grandma's point: What have you learned?
=20
In Nietzsche's Twilight of the Idols, his 7th maxim was "What does not
destroy me, makes me stronger." How has this made you stronger?
=20
In my humble opinion: ARSList is a group of persons who have a common
interest in Remedy. It is a forum for the exchange of (often good)
information geared from the newbie to the expert user. Questions range
from the basic, to the very advanced and specific questions. Some
participants ask questions, some answer them, some do both, and some
just read the posts. It has something for a lot of people.
=20
In this case, you seem to have broken your system, done no basic
troubleshooting to fix it yourself, asked the ARSList how to fix it,
received a couple answers on that, possibly acted on those answers, and
then left things without any kind of explanation as to what happened, or
so much as a thank you for those who tried to or did in fact help you.
Here are the problems I see with that:
=20
1 - Other people may have similar problems, and may benefit from knowing
what ultimately fixed your issue. You're not required to contribute in
some small way, but it would be good karma if you did. =20
=20
2 - If this did genuinely fix itself on it's own, you've got an
intermittent problem. By not bothering to understand what caused it or
what fixed it, you don't know that it won't happen again, possibly when
you need to use the ARAdmin tool on a production server.
=20
As long as you're citing Twilight of the Idols, Nietzsche's third
question of conscience was "Are you one who looks on? Or one who lends a
hand? Or one who looks away and walks off?" Thanks for letting us know
your problem is solved, but without bothering to say how, it would seem
you are one who looks away and walks off.
=20
Hopefully the next problem you encounter fixes itself, as the help from
the contributors of this list may not be so quick coming.
=20
</rant>
=20
Eric Cleereman
_____ =20
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Remedy Maniac
Sent: Tuesday, April 15, 2008 9:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: aradmin crashes
** why do you guys get so exited about small things?!?
First rule my grandma taught me: "if you don't try you will never learn"
Second rule is from Nitzsche. You know the philosopher: "everything that
doesn't kill you, makes you stronger"
I don't believe the admin tool could break your server. Someone else
does have anything to add on this? I think it will appreciated by
everyone.
For your info Susan: I am using the admin tool and the user tool both in
version 6.3 latest patch against a server version 6.00.01 patch 1454.
This for at least one year without any issue against my server.
You could even run 2 different versions of the admin tool against a
lower server. At the same time ;-)
Finally, Warren, just to put you at rest: there is no need to hack the
Windows registry.
The problem has been solved and has gone as it came. I don't know why
and I actually do not care about the technical reasons, but as a matter
of fact I am able to use again the admin tool version 6 without problem.
rm
Warren Baltimore wrote:=20
first off. Try to do a full uninstall first. You may need to
clean
out your registry also.
=09
Second. My mother taught me that if you cant say something
nice,
don't say anything at all. lets keep the snark down.... OK?
=09
On 4/14/08, Susan Palmer <[EMAIL PROTECTED]>
<mailto:[EMAIL PROTECTED]> wrote:
=20
Biggest rule I was ever taught, which was reinforced
over and over and over
again and has been given here over and over and over
.... was do NOT use an
admin tool that is not the same version as ARS. I guess
it really wasn't
working fine was it?
=09
I think your name is just bringing out some of the worse
in me. Maybe being
less manic will save yourself time in the future. Maybe
I just have more of
backlog and can't play around and waste time. I try to
learn from the list
and all the information that people are gracious enough
to spend their time
posting here.
=09
And as long as I'm ranting, maybe some of you need to
look in the
documentation before asking questions.
=09
Susan
=09
On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac
<[EMAIL PROTECTED]>
<mailto:[EMAIL PROTECTED]>=20
wrote:
=09
=20
dear listers,
=09
we have arsystem server 6.001 patch 1454.
Because of a migration plan, and in order to
test, I installed aradmin
Version 7.1.00 and is working fine against my
6.001
But since then any other aradmin tool (6.3 and
6.01) crashes when I try to
open a form.
=09
I can still check/manage licences. Also I can
read server info and so on.
Everything can be opened (AL, filters, ...)
=09
It's only when I try to open a form that I get
an error message such as:
=09
"The instruction at "0x04a7e833" referenced
memory at "0x00000044". The
memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program"
=09
Any idea why that happens and how to get ride of
it. Because now that I
tested and saw the ARAdmin 7 I'd like to get
back to my previous aradmin.
=09
Many thanks
=09
rm
=09
=09
=09
=20
=09
________________________________________________________________________
_______
=20
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www.arslist.org
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"Where the Answers Are"
=09
=20
=09
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_______
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www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
Answers Are"
=09
=20
=09
=20
__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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**
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE></TITLE>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.6000.16640" name=3DGENERATOR></HEAD>
<BODY text=3D#000000 bgColor=3D#ffffff>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><rant></FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Remedy Maniac <facetious>if that is your=20
name</facetious>,</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>In your first email from this thread, you said =
"<FONT=20
face=3D"Times New Roman" color=3D#000000 size=3D3>I installed aradmin =
Version=20
7.1.00... ...since then any other aradmin tool (6.3 and =
6.01)=20
crashes when I try to open a form.</FONT>" That would seem to =
point to the=20
problem starting as a result of your install.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Now you say</FONT></SPAN><SPAN=20
class=3D741561414-15042008><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2> "<FONT face=3D"Times New Roman" =
color=3D#000000 size=3D3>The=20
problem has been solved and has gone as it came. I don't know why and I =
actually=20
do not care about the technical reasons</FONT>." =20
</FONT></SPAN></SPAN><SPAN class=3D741561414-15042008><FONT face=3DArial =
color=3D#0000ff size=3D2>To your grandma's point: =
<STRONG>What</STRONG> have=20
you learned?</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>In Nietzsche's <EM>Twilight of the Idols</EM>,=20
his </FONT></SPAN></FONT></SPAN><SPAN =
class=3D741561414-15042008><FONT=20
face=3DArial color=3D#0000ff size=3D2>7th maxim was "What does not =
destroy me, makes=20
me stronger." </FONT></SPAN><SPAN class=3D741561414-15042008><FONT =
face=3DArial color=3D#0000ff size=3D2><STRONG>How</STRONG> has this made =
you=20
stronger?</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN class=3D741561414-15042008>In my humble=20
opinion: ARSList is a group of persons who have a common interest =
in=20
Remedy. It is a forum for the exchange of (often good) information =
geared=20
from the newbie to the expert user. Questions range from the =
basic, to=20
the very advanced and specific =
questions. Some participants=20
ask questions, some answer them, some do both, and some just read =
the=20
posts. It has something for a lot of =
people.</SPAN></FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN=20
class=3D741561414-15042008></SPAN></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN class=3D741561414-15042008>In this case, =
you seem to=20
have broken your system, done no basic troubleshooting to fix it =
yourself, asked=20
the ARSList how to fix it, </SPAN></FONT></SPAN><SPAN=20
class=3D741561414-15042008><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008>received a couple answers on that, possibly =
acted on=20
those answers, and then left things without any kind of =
explanation as to=20
what happened, or so much as a thank you for those who tried to or did =
in fact=20
help you. Here are the problems I see with=20
that:</SPAN></FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN=20
class=3D741561414-15042008></SPAN></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN class=3D741561414-15042008>1 - Other =
people may have=20
similar problems, and may benefit from knowing what ultimately fixed =
your=20
issue. You're not required to contribute in some small way, but it =
would=20
be good karma if you did. </SPAN></FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN =
class=3D741561414-15042008></SPAN></FONT></SPAN><SPAN=20
class=3D741561414-15042008><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008></SPAN></FONT></SPAN><SPAN=20
class=3D741561414-15042008><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008></SPAN></FONT></SPAN><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008>2 - If this did genuinely fix itself on it's =
own,=20
you've got an intermittent problem. By not bothering to =
understand=20
what caused it or what fixed it, you don't know that it won't happen =
again,=20
possibly when you need to use the ARAdmin tool on a production=20
server.</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>As long as you're citing <EM>Twilight of =
the=20
Idols</EM>, Nietzsche's <SPAN class=3D741561414-15042008><FONT =
face=3DArial color=3D#0000ff size=3D2>third question of conscience was =
"Are you one=20
who looks on? Or one who lends a hand? Or one who looks away and walks=20
off?" Thanks for letting us know your problem is solved, but =
without=20
bothering to say how, it would seem you are one who looks away and walks =
off.</FONT></SPAN></FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2><SPAN class=3D741561414-15042008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Hopefully the next problem you encounter fixes =
itself, as=20
the help from the contributors of this list may not be so quick=20
coming.</FONT></SPAN></FONT></SPAN></DIV></SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008></rant></SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D741561414-15042008></SPAN></FONT> </DIV>
<DIV><SPAN class=3D741561414-15042008></SPAN><FONT face=3DArial><FONT=20
color=3D#0000ff><FONT size=3D2>E<SPAN class=3D741561414-15042008>ric=20
Cleereman</SPAN></FONT></FONT></FONT><BR></DIV>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:[EMAIL PROTECTED] <B>On Behalf Of </B>Remedy=20
Maniac<BR><B>Sent:</B> Tuesday, April 15, 2008 9:59 AM<BR><B>To:</B>=20
arslist@ARSLIST.ORG<BR><B>Subject:</B> Re: aradmin =
crashes<BR></FONT><BR></DIV>
<DIV></DIV>** why do you guys get so exited about small =
things?!?<BR>First rule=20
my grandma taught me: "if you don't try you will never learn"<BR>Second =
rule is=20
from Nitzsche. You know the philosopher: "everything that doesn't kill =
you,=20
makes you stronger"<BR>I don't believe the admin tool could break your =
server.=20
Someone else does have anything to add on this? I think it will =
appreciated by=20
everyone.<BR><BR>For your info Susan: I am using the admin tool and the =
user=20
tool both in version 6.3 latest patch against a server version 6.00.01 =
patch=20
1454.<BR>This for at least one year without any issue against my =
server.<BR>You=20
could even run 2 different versions of the admin tool against a lower =
server. At=20
the same time ;-)<BR>Finally, Warren, just to put you at rest: there is =
no need=20
to hack the Windows registry.<BR>The problem has been solved and has =
gone as it=20
came. I don't know why and I actually do not care about the technical =
reasons,=20
but as a matter of fact I am able to use again the admin tool version 6 =
without=20
problem.<BR><BR>rm<BR><BR><BR>Warren Baltimore wrote:=20
<BLOCKQUOTE =
cite=3Dmid:[EMAIL PROTECTED]
type=3D"cite"><PRE wrap=3D"">first off. Try to do a full uninstall =
first. You may need to clean
out your registry also.
Second. My mother taught me that if you cant say something nice,
don't say anything at all. lets keep the snark down.... OK?
On 4/14/08, Susan Palmer <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:[EMAIL PROTECTED]"><[EMAIL PROTECTED]></A> =
wrote:
</PRE>
<BLOCKQUOTE type=3D"cite"><PRE wrap=3D"">Biggest rule I was ever =
taught, which was reinforced over and over and over
again and has been given here over and over and over .... was do NOT use =
an
admin tool that is not the same version as ARS. I guess it really =
wasn't
working fine was it?
I think your name is just bringing out some of the worse in me. Maybe =
being
less manic will save yourself time in the future. Maybe I just have =
more of
backlog and can't play around and waste time. I try to learn from the =
list
and all the information that people are gracious enough to spend their =
time
posting here.
And as long as I'm ranting, maybe some of you need to look in the
documentation before asking questions.
Susan
On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac
<A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:[EMAIL PROTECTED]"><[EMAIL PROTECTED]
.com></A>
wrote:
</PRE>
<BLOCKQUOTE type=3D"cite"><PRE wrap=3D"">dear listers,
we have arsystem server 6.001 patch 1454.
Because of a migration plan, and in order to test, I installed aradmin
Version 7.1.00 and is working fine against my 6.001
But since then any other aradmin tool (6.3 and 6.01) crashes when I try =
to
open a form.
I can still check/manage licences. Also I can read server info and so =
on.
Everything can be opened (AL, filters, ...)
It's only when I try to open a form that I get an error message such as:
"The instruction at "0x04a7e833" referenced memory at "0x00000044". The
memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program"
Any idea why that happens and how to get ride of it. Because now that I
tested and saw the ARAdmin 7 I'd like to get back to my previous =
aradmin.
Many thanks
rm
</PRE></BLOCKQUOTE><PRE =
wrap=3D"">_______________________________________________________________=
________________
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</PRE></BLOCKQUOTE><PRE =
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