Thanks for the immediate response and suggestions. Regards, Jegannath Ramaswamy +91-80-6645 3288
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Thursday, April 17, 2008 1:39 PM To: arslist@ARSLIST.ORG Subject: Re: Releasing licenses from the users who are inactive in Remedy System Hi, I just wanted to add a couple of points. 1. The test-version of RRR|License is free, and you can get a very accurate idea of how much you can improve your situation without buying more licenses. 2. You do not need to upload log files to our web site. There is an offline version available. 3. You can get more information about how licensing works in the "Optimizing Licenses" document at http://rrr.se/doc/ Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hello Jegan, > Assuming you have a mix of fixed and floating licenses, and you need to > optimize the allocation of these licenses among your users, I would > recommend a product such as "RRR|License" (see > http://www.rrr.se/en/products/rrrlic.html). To use the tool, you simply > need to turn on user logging in your AR Server, then periodically upload a > copy of the user.log to the RRR site, along with an export of your User > form in .arx format. The RRR|License tool will then identify which users > should be switched from a fixed to a floating license, and vice versa. It > can also create an import file that will automatically make the changes if > desired. > > The analysis determines what your peak hours are, and calculates how > frequently users are logged in during peak hours. According to the > documentation, fixed licenses should be reserved for those users who are > logged in more than 40% of the time during the usual peak hours of the > day. > > The tool will also make other recommendations such as > increasing/decreasing your total number of fixed/floating licenses, and it > will show you the theoretical cost savings of these scenarios. > > --Thomas > > ----- Original Message ----- > From: Ramaswamy, Jegannath [OS-IE] > Newsgroups: gmane.comp.crm.arsystem.general > To: arslist@ARSLIST.ORG > Sent: Wednesday, April 16, 2008 12:00 PM > Subject: Releasing licenses from the users who are inactive in Remedy > System > > > ** > We have more inactive people in Remedy system but with licenses > allocated to them (Fixed). In the process of optimizing the allocation > of licenses, is there any work around available in Remedy to free up > those licenses automatically? Have gone through few documents but > couldn't trace it out. > > Any help would be appreciated. Thanks in advance > > > > Jegan > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- > This message was scanned by ESVA and is believed to be clean. > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
