To build the algorithms - (which is done by seeing the Remedy fields) - I  
need to know if there is another way besides having Remedy User Administrative  
Access to integrate Crystal with Remedy.  Installing software is not the  
obstacle.  Anyone can install software.  I have regular user access -  which 
shows 
me a few fields.  To my knowledge, I need Remedy Administrative  access to 
see all the fields.  I have no idea which fields I will need - I  need to see 
them first.
 
 
In a message dated 4/28/2008 1:00:45 P.M. Pacific Daylight Time,  
[EMAIL PROTECTED] writes:

It  sounds to me like what you're saying is, "This is a development
*server*,  and this person will not give me administrator rights to log
on to the  *server*." If that's the case, you won't be able to install
the Crystal  software, but you could have him do it for you and proceed
from  there.

-----Original Message-----
From: Action Request System  discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy  Morris
Sent: Monday, April 28, 2008 2:56 PM
To:  arslist@ARSLIST.ORG
Subject: Re: Administrative Access

** 
This  person doesn't even know Remedy at all.

In a message dated 4/28/2008  12:53:06 P.M. Pacific Daylight Time,
[EMAIL PROTECTED]  writes:

** Well, if one is a developer, and one is  prevented from using
the development tool, it would be complete one's  assigned task, I would
think.  Perhaps if you asked this other person  to show you how it can be
done in the absence of admin access, that should  clear it up one way or
another.

Rick


On Mon, Apr 28, 2008  at 12:44 PM, Kathy Morris
<[EMAIL PROTECTED]> wrote:


** 

User with administrative access.

In a message dated  4/28/2008 12:43:55 P.M. Pacific
Daylight Time, [EMAIL PROTECTED]  writes:

** Are you talking  about a user with
administrative access into Remedy, or to the server  itself? 


Rick


On Mon, Apr 28, 2008 at  12:35 PM, Kathy Morris
<[EMAIL PROTECTED]> wrote:


** 

Hi  All,

I am trying to integration  Crystal XI
with Remedy - the person I work with is giving me a hard time  about
Administrative access to the DEVELOPMENT Server.  I don't  believe that I
can build the algorithms, and integrate Remedy with Crystal  without this
access.  Is there some way this can be done - its a  development server.
I am a Remedy Developer - never experienced not having  access to dev. 






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