Quote: "The person who did this job before - walked out."
I think I am beginning to see why :-) Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Monday, April 28, 2008 3:13 PM To: arslist@ARSLIST.ORG Subject: Re: Administrative Access The people that do have access to the development server do not know Remedy very well and surely don't know Crystal. We have a new person that took over the Remedy and he knows nothing about Remedy and does not want anyone touching the system. I am a regular support user on production. It's not really a separation of duties. The person who did this job before - walked out. In a message dated 4/28/2008 1:07:00 P.M. Pacific Daylight Time, [EMAIL PROTECTED] writes: ** Let me guess, you all practice separation of duties, and you are assigned to the production environment, so he will not let you touch the development environment? I'm betting this isn't the case, because if it were, then I could only assume that you would have someone you would know of who has access to the development server. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Monday, April 28, 2008 3:02 PM To: arslist@ARSLIST.ORG Subject: Re: Administrative Access I am referring to AR System admin privileges NOT OS Level priveleges In a message dated 4/28/2008 12:59:57 P.M. Pacific Daylight Time, [EMAIL PROTECTED] writes: ** Kathy, Are you referring to AR System admin privileges within the development server or admin privileges at the OS level? Dave __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
