I added the mid tier ip address as well as 127.0.0.1 just in case.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Roney Varghese
Sent: Monday, April 28, 2008 4:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: IIS remoteuser for Single-Sign On

Dear Shawn,

Have you added the midtier ip address to the areasso.cfg file in the  
AR Server/conf folder?

Regards,
Roney Varghese

Sent from my iPhone

On Apr 28, 2008, at 3:34 PM, "Pierson, Shawn" <[EMAIL PROTECTED]>  
wrote:

> Thanks Jarl,
>
> That got me much further, and I can see that my login name is being  
> passed now.  However, I'm still having issues which I'll bring up  
> below.
>
> The output log says:
> SSO: Remote User Name (including domain): energy\spierson
> SSO: Remote User Name (no domain): spierson
> SSO: Setting username to lower case...
> SSO: Authenticating with username: spierson
> SSO: Using AuthString: Qk1DIFJlbWVkeSBBUlN5c3RlbQ==
> ARERR [623] Authentication failed
>
> So now it's clear that it is trying to pass my information, but for  
> some reason the authentication is still failing.  Any ideas on what  
> the next step in troubleshooting this should be?
>
> Thanks again,
>
> Shawn Pierson
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG 
> ] On Behalf Of Jarl Grøneng
> Sent: Monday, April 28, 2008 3:10 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: IIS remoteuser for Single-Sign On
>
> Try change this in ..\Tomcat 5.5\conf\server.xml to this:
> <Connector port="8009" tomcatAuthentication="false"
> enableLookups="false" redirectPort="8443" protocol="AJP/1.3" />
>
> The one you change is:
> tomcatAuthentication="true" to tomcatAuthentication="false"
>
> --
> Jarl
>
>
> On Mon, Apr 28, 2008 at 8:33 PM, Pierson, Shawn  
> <[EMAIL PROTECTED]> wrote:
>> **
>>
>>
>> Good afternoon,
>>
>> I'm trying to set up single sign on for the mid tier and have almost
>> everything working.  The one thing that still seems to be a problem  
>> is
>> getting IIS to pass the authenticated user to Jakarta.  When I try  
>> to log
>> into Remedy, I get the following in my tomcat logs:
>>
>>
>> SSO: Initialization: Version 2.04
>>
>> SSO: Property values were loaded.
>>
>> usermethod:remoteuser
>>
>> usercase:lower
>>
>> removedomain:T
>>
>> headername:
>>
>> attname:
>>
>> authmethod:default
>>
>> authcustom:
>>
>> debuglogging:T
>>
>> SSO ERROR: RemoteUser name is null or empty. Using default login page
>>
>> This doesn't really help explain why it's happening, so in the  
>> debug log
>> file but it does at least show that the sso.properties file is  
>> being read
>> correctly.
>>
>> Within IIS I have it set only to Integrated Windows Authentication  
>> and
>> nothing else on the Authentication Methods form.  I think IIS isn't  
>> passing
>> the Remote_User variable over to Jakarta, but I'm not really sure  
>> where I
>> can verify that.  Does anyone else have any suggestions for me to  
>> try?
>>
>> I'm on Mid Tier 7.0.1 p6 with Apache Tomcat and IIS authenticating  
>> against
>> Active Directory.
>>
>> Thanks,
>>
>> Shawn Pierson Private and confidential as detailed here. If you  
>> cannot
>> access hyperlink, please e-mail sender. __Platinum Sponsor:
>> www.rmsportal.com ARSlist: "Where the Answers Are" html___
>
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