Norm, Don't make me cry this early in the week.
From: Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tue 06-May-08 13:15 To: arslist@ARSLIST.ORG Subject: Re: ITIL Remedy > Anyway, this is just my two cents on this topic. Working in I.T. requires more of us than it used to. We can't be bearded hermits hiding in dark server rooms doing mysterious things all day. We have to be professionals who know how to interact with others and work for the good of our customers. That is, after all, what ITIL is out to help us do. Well, yes, of course...no kidding. Folks, there is a reason why "Dilbert" is so popular: Smart worker bee engineer who sees so many things wrong With his company and its processes yet is powerless to do anything about it. Manager is a dolt, bureaucracy is deep, top management is unapproachable... It's popular because it rings true with so many. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
