| ahhh thanks, {module sarcasm} writeline (That's as useful as a 3 Inch ladder) {end sarcasm} So, what is the deal? Why can't anyone share their real world experience? I was hoping to see other points of view, with 3300 subscribers to this list, there has to be more than one. I'm not asking for Coca-Cola's secret formula, I'm just asking to see what others have done. Note to self, Add to module - Sharing = function (in short supply); goto {sarcasm}; Anyways, tried creating a new CI - I was able to create a new SuperClass and a new Class Name (associated with the superclass) Everything shows up fine in the CMDB Class manager Console, however nothing shows in the CI selection in the product category creation. Thanks, Kevin P. ** You have the answer either use an existing CI such as Computer System or Equipment or create a new CI to meet your needs. Their are add on CIs available if needed. -----Original Message----- From: Kevin Pulsen <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Mon, 12 May 2008 11:52 am Subject: Re: ITSM 7, CMDB CI and Product Definitions **
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