I don't have any experience with this product, but I will say that by doing
your syncing via DB replication, I think you're on the right track.  It's
the fastest way I know of to do what you're doing.

Rick

On Wed, May 14, 2008 at 8:43 AM, Zoltán Nemes <[EMAIL PROTECTED]> wrote:

> ** Dear Listers!
>
> There will be major changes in our Remedy system architecture soon and we
> are trying to be prepared with a concept to support it.
>
> Our company currently uses one production server for ticketing purpose. The
> server is located in Europe.
> According to the new plans, there will be a new production server deployed
> for the USA region. Both these servers has to be real-time synchronized and
> they would have to contain the same case related data, so that they can
> replace each other in case of failures or outages.
>
> The no-brainer solution of course would be DSO. But considering the amount
> of data to be transferred, our belief is that with DSO the overhead on the
> systems will be huge and this leads to intensive network traffic that would
> cause performance problems for us.
>
> We are planning to use a solution based on a database syncronization
> product called Shareplex for Oracle.
>
> Does anyone of you have experience in synchronizing Remedy using this
> product? What are you guys using for syncing your systems?
>
> I would appreciate if you shared your ideas with me.
>
> Thanks,
> Zoltan
>
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