Ah, yes, good old SHARE:Application_Properties. The bane of many a Remedy install script. You'd think that since it only exists to keep track of the state of the system, largely for Remedy installation scripts, that they'd spend a bit more attention on making sure that the two worked better together before releasing a new patch.
Rick On Tue, Jun 3, 2008 at 7:31 AM, Howard Richter <[EMAIL PROTECTED]> wrote: > ** All, > > I just got this from Ben Healy. Looks like there is a bug in patch 007. > > Defect #SW00290729 - ITSM7 patch007 installer failed with "Internal Error: > Unable to build patch summary. Installation cannot continue". See attached > installer log. > > The problem can be caused if the SHARE:Application_Properties form does not > have Property Name = DataLanguage and / or Property Name =LanguagePacks for > each ITSM application. > > If either of the above are missing they will need to be created (see > attached SHARE_Application_Properties.zip for example) before re-running the > installation. > > Howard > > On 6/2/08, Rick Cook <[EMAIL PROTECTED]> wrote: > >> ** Seems like there should be some install logs somewhere that tell you >> something about the problem. Anything there? >> >> Rick >> >> On Mon, Jun 2, 2008 at 1:57 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: >> >>> ** >>> You might want to check if you have enough space in the drive that >>> holds your system Temp folder.. From the sound of it, it may be a packing >>> list error - failure to build a packing list which happens if there isnt >>> enough space in the temp folder. >>> >>> Joe >>> >>> >>> >>> ----- Original Message ---- >>> From: Howard Richter <[EMAIL PROTECTED]> >>> To: arslist@ARSLIST.ORG >>> Sent: Monday, June 2, 2008 12:24:37 PM >>> Subject: Re: Issue installing itsm patch 7 >>> >>> ** Ouch, so it looks like that system will need to stay at patch 6, >>> unless someone has found a workaround. >>> >>> Thanks for the info, >>> >>> Howard >>> >>> >>> On 6/2/08, Rick Cook <[EMAIL PROTECTED]> wrote: >>>> >>>> ** Is this one of those patches that is trying to validate its prereqs >>>> and such before actually installing anything? I know that is a promised >>>> 7.5 >>>> function, and that they've been working in that direction even in 7.x, but >>>> I >>>> don't know if they're there yet. >>>> >>>> Rick >>>> >>>> On Mon, Jun 2, 2008 at 9:11 AM, Rune Sorlid <[EMAIL PROTECTED]> wrote: >>>> >>>>> ** >>>>> Got the same errormessage, only on VMWare Machines.... >>>>> >>>>> >>>>> /Rune Sorlid >>>>> >>>>> >>>>> >>>>> >>>>> 2008/6/2 Howard Richter <[EMAIL PROTECTED]>: >>>>> >>>>>> ** Good morning all, >>>>>> >>>>>> Has anyone seen the error "Unable to build patch summary" when runing >>>>>> itsm 7 patch 7? >>>>>> >>>>>> And if so any ideas on what could be going on? >>>>>> >>>>>> The apps are at 7.0.3 patch 6. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> -- >>>>>> Howard Richter >>>>>> >>>>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers >>>>>> Are" html___ >>>>> >>>>> >>>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>>>> html___ >>>> >>>> >>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>>> html___ >>>> >>> >>> >>> >>> -- >>> Howard Richter >>> Red Hat Certified Technician >>> CompTIA Linux+ Certified >>> ITIL Foundation Certified >>> E-Mail = [EMAIL PROTECTED] >>> Resume = http://www.richter-home.net/resume/ >>> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> >>> >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > Resume = http://www.richter-home.net/resume/ > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
