Rick, Are you saying that things should be tested before releasing and maybe there needs to be more then one way to patch an applacation?
Have a good day, Howard On 6/3/08, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** Ah, yes, good old SHARE:Application_Properties. The bane of many a > Remedy install script. You'd think that since it only exists to keep track > of the state of the system, largely for Remedy installation scripts, that > they'd spend a bit more attention on making sure that the two worked better > together before releasing a new patch. > > Rick > > On Tue, Jun 3, 2008 at 7:31 AM, Howard Richter <[EMAIL PROTECTED]> wrote: > >> ** All, >> >> I just got this from Ben Healy. Looks like there is a bug in patch 007. >> >> Defect #SW00290729 - ITSM7 patch007 installer failed with "Internal Error: >> Unable to build patch summary. Installation cannot continue". See attached >> installer log. >> >> The problem can be caused if the SHARE:Application_Properties form does >> not have Property Name = DataLanguage and / or Property Name =LanguagePacks >> for each ITSM application. >> >> If either of the above are missing they will need to be created (see >> attached SHARE_Application_Properties.zip for example) before re-running the >> installation. >> >> Howard >> >> On 6/2/08, Rick Cook <[EMAIL PROTECTED]> wrote: >> >>> ** Seems like there should be some install logs somewhere that tell you >>> something about the problem. Anything there? >>> >>> Rick >>> >>> On Mon, Jun 2, 2008 at 1:57 PM, Joe DeSouza <[EMAIL PROTECTED]> >>> wrote: >>> >>>> ** >>>> You might want to check if you have enough space in the drive that >>>> holds your system Temp folder.. From the sound of it, it may be a packing >>>> list error - failure to build a packing list which happens if there isnt >>>> enough space in the temp folder. >>>> >>>> Joe >>>> >>>> >>>> >>>> ----- Original Message ---- >>>> From: Howard Richter <[EMAIL PROTECTED]> >>>> To: arslist@ARSLIST.ORG >>>> Sent: Monday, June 2, 2008 12:24:37 PM >>>> Subject: Re: Issue installing itsm patch 7 >>>> >>>> ** Ouch, so it looks like that system will need to stay at patch 6, >>>> unless someone has found a workaround. >>>> >>>> Thanks for the info, >>>> >>>> Howard >>>> >>>> >>>> On 6/2/08, Rick Cook <[EMAIL PROTECTED]> wrote: >>>>> >>>>> ** Is this one of those patches that is trying to validate its prereqs >>>>> and such before actually installing anything? I know that is a promised >>>>> 7.5 >>>>> function, and that they've been working in that direction even in 7.x, >>>>> but I >>>>> don't know if they're there yet. >>>>> >>>>> Rick >>>>> >>>>> On Mon, Jun 2, 2008 at 9:11 AM, Rune Sorlid <[EMAIL PROTECTED]> wrote: >>>>> >>>>>> ** >>>>>> Got the same errormessage, only on VMWare Machines.... >>>>>> >>>>>> >>>>>> /Rune Sorlid >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> 2008/6/2 Howard Richter <[EMAIL PROTECTED]>: >>>>>> >>>>>>> ** Good morning all, >>>>>>> >>>>>>> Has anyone seen the error "Unable to build patch summary" when runing >>>>>>> itsm 7 patch 7? >>>>>>> >>>>>>> And if so any ideas on what could be going on? >>>>>>> >>>>>>> The apps are at 7.0.3 patch 6. >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> -- >>>>>>> Howard Richter >>>>>>> >>>>>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers >>>>>>> Are" html___ >>>>>> >>>>>> >>>>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers >>>>>> Are" html___ >>>>> >>>>> >>>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>>>> html___ >>>>> >>>> >>>> >>>> >>>> -- >>>> Howard Richter >>>> Red Hat Certified Technician >>>> CompTIA Linux+ Certified >>>> ITIL Foundation Certified >>>> E-Mail = [EMAIL PROTECTED] >>>> Resume = http://www.richter-home.net/resume/ >>>> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 >>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>>> html___ >>>> >>>> >>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>>> html___ >>>> >>> >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> >> >> >> >> -- >> Howard Richter >> Red Hat Certified Technician >> CompTIA Linux+ Certified >> ITIL Foundation Certified >> E-Mail = [EMAIL PROTECTED] >> Resume = http://www.richter-home.net/resume/ >> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] Resume = http://www.richter-home.net/resume/ LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
