What does it mean by Automatic Dispatch? Is it auto assignment? Just curious to know the exact requirement.
regards, RemProf On 6/9/08, Burkholder, Anthony O <[EMAIL PROTECTED]> wrote: > > ** Server Info: > AR Server 6.3 patch 20 > AR 4.x Applications (I know, I know) > Oracle 9i > Unix > > > Now that the preliminaries are out of the way on to the question......... > > > What are folks doing with Remedy and Automated Dispatch based on location, > skills, and availability? I am looking for solutions used, ideas, > whitepapers, etc. > > > Thanks In Advance, > Anthony Burkholder > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

