What do you mean by "unable to move..."? Is there an error message or is the status field disabled?
--- J.T. Shyman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure Change Assignee role-Fixed Permission. Availability is "Yes" No approvers in Review Phase. Added the assignee as Adhoc approver and tried ,but in vain Any other configuration I missed out? Any ideas will be greatly appreciated. Thx Lann -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-Reque st-For-Authorization.-tp17775621p17775621.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
