What do you mean by "unable to move..."? Is there an error message or is the
status field disabled?

--- J.T. Shyman

 -----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of lann
Sent: Wednesday, June 11, 2008 7:46 AM
To: arslist@ARSLIST.ORG
Subject: Can't move the Change ticket's Status beyond Request For
Authorization.

Iamstuck with a problem

The assignee and manager of a Change Request are unable to move the Change
ticket's Status beyond Request For Authorization. 
I ensure the following:
    Assigne ehas  Infrastructure Change Assignee role-Fixed Permission. 
    Availability is "Yes" 
    No approvers in Review Phase. 
    Added the assignee as Adhoc approver and tried ,but in vain
 
Any other configuration I missed out?
Any ideas will be greatly appreciated.
Thx
Lann

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