You must be hitting some sort of oracle-specific issue (on which I will
be of no help). My AIE instances draw their data from a dedicated SQL
Server that has databases populated from our eDir LDAP and PeopleSoft
property systems. The SQL Server hosting the ARSystem database is on yet
another, completely different SQL Server. The two SQL Servers, the AR
Server, and the AIE server are all on separate machines, with
connections limited to their subnet.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Thursday, June 19, 2008 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Issue with AIE and Oracle

 

** 

Good morning all,

 

I have the newest release of AIE and I am trying to get it to talk to a
remote oracle database. The Server is 7.1 patch 3 and using MSSQL. 

 

I have installed the 10g client and can talk to the remote Oracle system
using sqlplus from the box where the arserver is running.

 

There is nothing in any log that I can find, that shows any attempt of
the AIE trying to connect to the Oracle database. 

 

I did try setting up the AIE to talk to a MSSQL database and that
worked.

 

I am starting to wonder if, you can only talk to a database that the
server talks to (for example in my case only MSSQL, since that is what
the server is talking to).

 

Any ideas, as of yet BMC support has had non.

 

Howard

 



-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified 
E-Mail = [EMAIL PROTECTED]
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