Hi List, I am hoping someone can help me out. I am in the process of trying to load our Server Assets into Remedy Asset Inventory and into the CMDB. We are running CMDB v 2.0 and our AR apps are v 7.0.1 patch 006, on Windows
2003 Server and MS SQL 2005. I have a csv file listing out our server assets; I've loaded the data from the csv into a custom form via the Remedy Import Tool. I've then created a Filter to "Push" the data from the custom form into the AST:ComputerSystem form. I am receiving the following error message when the Filter fires: The Product Categorization Tiers, Product Name and Manufacturer combination is not valid. Please use the menus provided for these fields to select this information. (ARERR 44901) I did create the Categorization Tiers, Product Name and Manufacturer fields on the custom form as Character fields and I am trying to "Push" the data from these fields to the corresponding fields on AST:ComputerSystem. I am using the same Name Values for the above fields in the custom form that are being used on the AST:ComputerSystem form. So I thought that this should work fine. If I am reading the error right, I guess I should have created selection fields instead of character ones on the custom form and use the same Name Values for each field. But I would have to think there must be an easier way of getting this data into the system. I noticed that the same fields in question are character fields on the BMC.Core:BMC_ComputerSystem - Join form. Should I have the Filter "Push" to this form instead of the AST:ComputerSystem form? If I do "Push" to the BMC form will I see the data in the AST form once the Reconciliation Engine runs? I've also recently downloaded the AIE product, should I be using that instead of the Import Tool & Filter process? Any suggestions will be very helpful. Thank you, Lou _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
