Remedy ARServer 7.1.0 Patch 2 CMDB 2.1 Incident Management Module 7003 OS: Solaris 2.10
Hi: when I try to create a incident by submitting to HPD_IncidentInterface_Create_WS, I get the following error.
ERROR (326): Required field cannot be reset to a NULL value; HPD:Help Desk : Contact Company
According to "BMC Remedy IT Service Management 7 0_INTEGRATIONS.pdf" this field is set by a workflow (Table 2-3 Page 18). I have a company called "My Company" in the "BMC REMEDY IT SERVICE MANAGEMENT" console. Anyone know what specifically needs to be set for this company item so incident creation works in the ITSM suite?
Thanks Ravi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
