Hi Claire,

I thought about importing directly into the AST form first but I get a
little paranoid moving any data directly from a spreadsheet to a system
form I like to stage it to make sure that all the data is clean.  Also I
was hoping to automate this process for when we receive new equipment
and for inventory moves.  Importing works great for the first load but I
don't think it will work well in the long run when I just need update
and asset.

How do you update your asset locations changes and such?

Thank you,
Lou

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire
Sent: Friday, June 20, 2008 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Trying to Load Assets into CMDB/Asset Inventory

I import them directly to the AST:ComputerSystem.  it does the push to
the other forms all on it's own.  

I make sure I set several of the hidden/background fields and it works
well.  

I did about 34K assets this way!

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pam Hollis
Sent: Friday, June 20, 2008 1:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: Trying to Load Assets into CMDB/Asset Inventory

We loaded our assets into the system.  It isn't easy but first import
into the BMC_CORE:BMC-BaseElement Form and then export out into an arx
file each Class ID -  So you may have BMC_CORE:BMC-Equipment,
ComputerSystem etc.  Then you import each individual one into
corresponding form - example Equipment goes into the
BMC_CORE:BMC_Equipment_ form and Printer go into the
BMC:CORE_BMC_Printer_ and BMC:CORE_BMC_HardwareSystemComponent_  Form.
Use the Update Existing Record when importing into this form.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Louis Cobuccio
Sent: Friday, June 20, 2008 1:38 PM
To: arslist@ARSLIST.ORG
Subject: Trying to Load Assets into CMDB/Asset Inventory

Hi List,

I am hoping someone can help me out.   I am in the process of trying to 
load our Server Assets into Remedy Asset Inventory and into the CMDB.
We 
are running CMDB v 2.0 and our AR apps are v 7.0.1 patch 006, on Windows

2003 Server and MS SQL 2005.

I have a csv file listing out our server assets; I've loaded the data
from 
the csv into a custom form via the Remedy Import Tool.   I've then
created 
a Filter to "Push" the data from the custom form into the 
AST:ComputerSystem form.

I am receiving the following error message when the Filter fires:

The Product Categorization Tiers, Product Name and Manufacturer
combination 
is not valid.  Please use the menus provided for these fields to select 
this information. (ARERR 44901)

I did create the Categorization Tiers, Product Name and Manufacturer
fields 
on the custom form as Character fields and I am trying to "Push" the
data 
from these fields to the corresponding fields on AST:ComputerSystem.  I
am 
using the same Name Values for the above fields in the custom form that
are 
being used on the AST:ComputerSystem form.   So I thought that this
should 
work fine.

If I am reading the error right, I guess I should have created selection

fields instead of character ones on the custom form and use the same
Name 
Values for each field.  But I would have to think there must be an
easier 
way of getting this data into the system.

I noticed that the same fields in question are character fields on the 
BMC.Core:BMC_ComputerSystem - Join form.  Should I have the Filter
"Push" 
to this form instead of the AST:ComputerSystem form?   If I do "Push" to

the BMC form will I see the data in the AST form once the Reconciliation

Engine runs?

I've also recently downloaded the AIE product, should I be using that 
instead of the Import Tool & Filter process?

Any suggestions will be very helpful.

Thank you,
Lou

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